This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services: Applying Service…
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Author | Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider |
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ItemDimensions | 900, hundredths-inches, 725, hundredths-inches, 246, hundredths-pounds, 100, hundredths-inches |
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Languages | English, Published, English, Original Language, French, Unknown |
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PackageDimensions | 98, hundredths-inches, 913, hundredths-inches, 247, hundredths-pounds, 728, hundredths-inches |
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