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MANAGEMENT
Call Center Management on Fast Forward: Succeeding in Today’s Dynamic Inbound Environment
$0.77
In stock. Dispatched from United Kingdom. Some wear and stain but otherwise good condition. Dispatched within 3/5 days. Good reading if u r into call center. thank you
$21.44
“We need to deliver a great customer experience.’ How often have you heard these or similar statements? And how often has a manager given a clear and meaningful definition of what a great customer experience (CX) actually is, or even proposed an idea about how to accurately measure it? In many organizations CX has become [...]
$4.93
New Mint Condition Dispatch same day for order received before 12 noon
$1.24
New Mint Condition Dispatch same day for order received before 12 noon
MANAGEMENT
$4.85
Modern Propaganda is a book that dives into the art of influencing society, individuals, journalists, and the news media through digital communication. It also includes the interpretation and manipulation of data analytics and data patterns to influence behavior, using modern, digital marketing techniques. From leveraging social media, to creating fake outrage, to internet based media [...]
MANAGEMENT
$11.77
Save time, save money, and grow your business with more effective CRM CRM For Dummies is the small business leader’s guide to managing customer interactions. Customer relationship management is a critical part of any business, and it encompasses everything from business strategy and HR to sales, marketing, events, and more. Solutions exist for businesses of [...]
